All sales are final. We take returns for store credit on a case-by-case basis. Please email us at firstname.lastname@example.org
Hemingway African Gallery expertly packs all pieces. In the occurrence of an accident, all damaged items must be reported to us within 3 days of delivery. Hemingway African Gallery is not responsible for artworks damaged by the shipping carrier. We do not accept refunds and returns of the damaged products. If you purchase insurance ahead of shipping (recommended), we will file a claim with the shipping company for you.
You are responsible for all shipping costs (including crating and insurance), calculated on an actual cost basis. Because of this, buyers will be contacted, after the sale, with shipping options for large artworks.
Hemingway African Gallery works with carriers including USPS, FedEx, and Service By Air as well as several fine art handling companies. FedEx Ground is the standard shipping used unless otherwise planned. Oversized orders may be packaged and shipped specifically for and arrive via freight service. We strive to find the best, safe rate for your shipment.
Hemingway African Gallery is not responsible for carrier delays due to adverse weather conditions or any other unavoidable situations that may result in the carrier being unable to deliver packages.
International Shipping Taxes:
For all shipping methods outside the US, duty and taxes are payable upon receipt of package. This is a fee that your country charges for delivery of packages coming in from all outside countries and will vary depending on the individual country you live in. Hemingway African Gallery is not responsible for any duty and tax fees due. Please check with your local postal carrier for an estimate on what this charge may be prior to placing your order.
Forms of Payment:
Visa, MasterCard, Amex, Paypal, Checks, Cash, and Wire Transfer.
New York State Sales Tax:Orders shipped to addresses within the state of New York are subject to a 8.875% sales tax unless you provide a sales tax exemption certificate.